Privacy policy
Last updated: September 18, 2025
This Privacy Policy describes how Perga Glow (below "Site", "we" or "our") collect, use and disclose your personal information while visiting our site, using our services, or making purchases from pergaglow.com (“Site”) or otherwise messages with us about the site; These are called "services". In this Privacy Policy, "you" and "you" mean you as a service user, whether you are a customer, a website visitor or other person whose information we have collected in accordance with this Privacy Policy.
Read this Privacy Policy carefully.
Changes in Privacy Policy
From time to time, we may update this privacy policy, inter alia, to reflect our changed practices and other functional, legal or regulatory reasons. We publish an updated privacy policy on the site, update the "last updated" date, and take other measures required by the applicable law.
How we collect and use your personal information
To provide services we collect and we have collected in the last 12 months personal information about you from a variety of sources in the ways described below. The information we collect and uses vary according to how you interact with us.
In addition to the specific uses described below, we may use the information we collect from you to communicate with you, to provide or improve the services, to comply with the legal obligations that are applicable, to implement applicable terms and conditions, and to protect or defend services, our own rights, and users or other rights.
What personal information do we collect
The types of personal data we collect depends on how you interact with our site and use our services. When we use the term “personal information” we mean the information on which you can be identified or related to you, describe you or combine you. The following sections describe the classes and accurate types of the personal data we collect.
Information that we collect directly from you
The information you send to us directly through our services may be as follows:
- Contact As your name, address, phone number and email address.
- Order Information As your name, your billing address, your shipping address, your payment confirmation, your email address and your phone number.
- Account information such as your username, password, security question and other information used for your account security purposes.
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Shopping information such as items you look at and place items stored in the shopping cart and your account such as loyalty points, reviews, recommendations or gift cards, and purchases.
- Stored Loyal Customer Points/Product Reviews/Recommendations/Gift Cards
- Customer Support Information Like the information you want to include in communication with us, for example when sending a message through services.
Some features of the services may require you to provide us with direct information about yourself. You may not want to provide this information, but it can prevent you from using these features.
The information we collect for your use
We may also automatically collect certain information about your interaction with services (””Usage“). For this, we may use cookies, pixels and similar techniques (”Cookies“). Usage information may contain information on how to use our site and account and may include information about your device, browser information, information on your network connection, IP address and other information with your services.
The information we received from third parties
We may also get information about you from third parties, such as sellers and service providers who can collect information for us; they may be included in them
- Companies that support our site and services such as Shopify.
- Our payment processors who collect payment information (eg bank account, credit or debit card information, billing address) in order to process your payment and fill in your order, and be able to provide you with the products or services you requested in order to implement the contract with you.
- When you visit our site, open or click the emails we send, or interact with our services or commercials, we or the third parties we work with, we can automatically collect certain information using online tracking techniques such as pixels, mains, software development series, third-party libraries.
All information we receive from third parties will be processed in accordance with this Privacy Policy. See also the paragraph below Third -party websites and links.
How do we use your personal information
- Providing products and services. We use your personal information to provide you with services so that we can complete the agreement with you; This includes processing your charges, filling your order, sending notices for your account, purchases, returns or other events, creating account, maintenance and other management, delivery, enabling your return, and other features and functions related to your account. We can also improve your shopping experience by allowing Shopify to connect your account to other Shopify services you want to use. In this case, Shopify processes your information in accordance with its own privacy policy and consumer privacy policy.
- Marketing and advertising. We may use your personal information for marketing and promotion purposes, such as sending marketing, advertising and promotional communications via email, text or post, and to display ads for products or services. This may include the use of your personal information to help us to customize the services and advertising on our site and other websites. If you live in the European Economic Area, the legal basis for these data processing measures is our interest to sell our products in accordance with Article 6 (F) of the General Data Protection Regulation (GDPR).
- Safety and fraud. We use your personal information to detect and examine any fraudulent, illegal or harmful activities to take or to take action. If you decide to use the services and register your account, you are responsible for securing your account IDs. We recommend that you do not share your username, password or other access information with anyone else. If you believe your account has been endangered, please contact us immediately. If you live in the European Economic Area, the legal basis for these data processing measures is our benefit to secure our website operations for you and other customers in accordance with Article 6 (F) of the General Data Protection Regulation (GDPR).
- Communication with you and improving service. We use your personal information to provide you with customer support and to improve our services. This is eligible for our interests in order to respond to you, provide you with effective services and retain our business relationship with you In accordance with Article 6 (F) of the General Data Protection Regulation (GDPR).
Cookies
Like many websites, we use cookies on our site. More detailed information on the cookies we use for our store to operate with Shopify is at Shopify https://www.shopify.com/legal/cookies. We use cookies to enhance and improve our site and services (which includes your activities and preferences), to make analytics and better understand users' interaction (manage, improve and optimize services in accordance with our legitimate interests). We may also give third parties and service providers permission to use cookies on our site to better tailor the services, products and ads on our site and other websites.
Most browsers automatically accept cookies as default, but you can set your browser to remove or reject cookies. Remember that removing or blocking cookies can negatively affect your user experience and cause some services, such as certain features and general functions, are no longer working properly or are no longer available. In addition, preventing cookies may not completely prevent how we share information with third parties, such as advertising partners.
Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to refuse to use or disclose certain use of your information. If you inform us about your choice through GPC, we will treat such a signal as a qualified request to refuse to share or target advertising to a browser or device attached to the setting, and if we are able to connect the signal to the Shopify account to be transmitted, we also apply to refuse it. For more information about Global Privacy Control, visit the visit https://globalprivacycontrol.org/. With the exception of Global Privacy Control, we do not recognize any other "do not track" signals that your web browser or device can send.
How do we disclose personal information
Under certain circumstances, we may disclose your personal information to third parties to fulfill the contract, legal purposes and other reasons for this privacy policy. For example, such circumstances may be the following and may be accompanied by the following:
- Sellers or other third parties that provide services for us (eg IT management, payment processing, data analytics, customer support, cloud storage, ordering and delivery).
- Business and marketing partners that provide services and advertising. Our business and marketing partners use your information in accordance with their own privacy statements.
- When directing or asking us to disclose certain information to third parties or otherwise give your consent to hand over them, such as the supply of products to you or by using social media widgets or login integrations with your consent.
- In accordance with our partners and otherwise, in accordance with our internally entitled interests to support our business.
- In connection with transactions, such as a merger or bankruptcy, in order to fulfill our statutory obligations (including responding to legal challenges, search permits and similar requests), implementing applicable terms of use, and to protect or defend services, our own rights, and our users or other rights.
We have gave up in the last 12 months Users' personal information and sensitive personal information from the following categories for use specified in the paragraphs above "How we collect and use your personal information" and "How do we share personal information":
| Class | Classes of the recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent and not to infer your characteristics.
With your consent, we share personal information for advertising and marketing as described below.
We have "sold" and "shared" (as defined by these terms in applicable legislation) personal data over the previous 12 months for advertising and marketing functions as follows.
| Personal data class | Classes of the recipients |
|---|---|
| Tags such as name, email address and phone number | Business and Marketing Partners |
| Commercial information such as information about purchased products and services | Business and Marketing Partners |
| Usage | Business and Marketing Partners |
Third -party websites and links
Our site may have links to third -party websites or other online platforms. If you follow links to sites whose administrators are not our partners or we do not control, you should check the appropriate data protection and security practices and other terms. We do not guarantee the privacy or security of such sites, nor the accuracy, coverage or reliability of the information on such sites and are not responsible for them. The information you disclose on public or semi -public channels, including information shared on third -party social media platforms, may also be visible to other service users and/or users of these third party platforms without restrictions on their use or third party. The fact that we include such links does not in itself indicate that we accept the content on such platforms or their owners or administrators, except in the extent that the services are notified.
Children's information
The services are not intended for children and we do not consciously collect personal information for children. If you are a parent or guardian of a child who has disclosed their personal information, you can contact us with the contacts below and request deletion.
On the day of the entry into force of this Privacy Policy, we are not aware that we "share" or "sell" (as defined in applicable law) personal data for people under the age of 16.
The security and storage of your information
Note that no security methods are perfect or impenetrable, and we cannot guarantee "complete security". In addition, no information you send to us may be secured during the transfer. We recommend that you do not use unprotected channels to give us sensitive or confidential information.
The retention period of your personal data depends on the various factors, such as whether the information is to maintain your account, to ensure the provision of services, to fulfill the legal obligations, to resolve disputes, and to implement other applicable contracts and practices.
Your rights
Depending on your place of residence, you may have all the rights below or some of them below. However, these rights are not absolute, they may be valid only in certain circumstances and we may, in certain cases, refuse at your request when the law allows.
- Right to get access/information: You may have the right to request access to the personal information related to you, including information on the ways in which we use and share your information.
- Right to remove: You may have the right to request that we delete the personal information related to you.
- Right to repair: You may have the right to request that we correct the erroneous personal information related to you.
- Right to move: You may have the right to obtain a copy of the personal data related to you and, in certain cases and with some exceptions, to transfer them to a third party.
- The right to refuse sales, sharing or targeted advertising: You may have the right to ask us not to be "sold" and "sharing" your personal information and prohibit the processing of your personal information for "targeted advertising", as defined in the applicable data protection legislation. Note that if you visit our site when you have Global Privacy Control, depending on your place of residence, we will automatically consider this as a request to refuse to "sell" and "sharing" your information for the device and browser you use to visit the site.
- Restriction: You may have the right to ask us to stop processing or restrict the processing of personal data.
- Withdrawal of consent: As we rely on your consent to process your personal information, you may have the right to cancel this consent.
- Plea: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
- Managing communication settings: We can send you advertising email, and you can refuse to receive them at any time using the order cancellation option at the bottom of the emails we send. If you refuse this, we can still email you for non-advertising purposes, such as messages related to your account and orders.
You can exercise these rights in the sections of the site where this is expressed, or by contacting us with the contacts below.
We will not discriminate against you on the basis of the exercise of these rights. We may need to collect information related to you to confirm your identity, such as your email address or account information before we provide an essential answer to your request. In accordance with the applicable law, you may appoint an authorized representative to make requests or exercise your rights for you. Before accepting such a request from a representative, we insist that the representative proves that you have received the authorization for you, and we may need to confirm your identity directly. We will respond to your request as required by time applicable to applicable law.
Complaints
If you would like to complain about the way we process your personal information, please contact us with the contacts below. If you are not satisfied with the answer to your complaint, you may be entitled to appeal against our decision, depending on your place of residence, by contacting us with the personal information below or by making a complaint to the local data protection authority. The list of authorities in the European Economic Area Data Protection is found from here.
International users
Note that we can move, store and process your personal information outside your country of residence. In these countries, employees and third -party service providers and partners will also process your personal information.
If we transfer your personal information outside Europe, we will rely on the transfer methods here, such as standard terms of the European Commission, or the corresponding agreements that the competent authority has notified in the United Kingdom, unless the data is deemed to be provided to a country.
Contact
If you have any questions about our privacy methods or this Privacy Policy, or if you want to exercise the rights you belong to you, please call us, please email us info@pergaglow.com or contact us at Fredrika Runebergin katu 1-3 H, 16, Porvoo, 06100, FI.
Within the applicable data protection legislation and, if not specifically stated, we are the controller of your personal information.
